THE LAB

The Lab is where CIOs and enterprise technology leaders write about what they're seeing and figuring out. In their own words, under their own names.
Expect arguments, frameworks, and honest takes from experienced CIOs on enterprise AI, governance, orchestration, and the work of leading IT today.
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The CxO’s New Product: The Organization
VC/PE Executive Advisor
October 26, 2026

The CxO’s New Product: The Organization

AI agents learn from how your people work and what your data records. Eli Potter explains why organization design has become the C-suite’s AI job and how CxOs can treat the organization as a product.

Jason James
CIO at Acumatica

Latest: Bridging The Post-Close Gap: A CIO’s Blueprint for M&A Integration and Crisis Control

Scott Smeester
Founder at CIO Mastermind

Latest: Your Most Expensive Knowledge Gap Is Not The Board's

Motti Finkelstein
Founder of EMDO Inc

Latest: Former Intel CIO Motti Finkelstein On How AI Is Changing The Build Or Buy Equation

Ann Dunkin
CEO of Dunkin Global Advisors

Latest: The Federal Government Wants a Seat at the Frontier AI Model Launch Table

Todd Mazza
CIO / CTO | Enterprise Technology Transformation

Latest: Is AI Creating Technical Debt Faster Than It Can Fix It?

Andres Ramirez
Chief Strategic Architect at Workato

Latest: Why Your Board And Developers Are Having The Same Fight About AI Governance

Stuart Evans, Ph.D.
Retired Distinguished Service Professor at Carnegie Mellon University

Latest: What Anthropic’s Claude Mythos Should Teach Every CIO About Adaptation

Eli Potter
VC/PE Executive Advisor

Latest: The CxO’s New Product: The Organization

Carter Busse
CIO at Workato

Latest: Your Employees Want to Use AI. Who’s Going to Lead That?

Massimo Pezzini
Head of Research at Workato, former distinguished VP Analyst at Gartner

Latest: To Succeed With Agentic AI, You Need An Orchestration Strategy

FROM THE LAB

Is AI Creating Technical Debt Faster Than It Can Fix It?
Todd Mazza
CIO / CTO | Enterprise Technology Transformation
Your Most Expensive Knowledge Gap Is Not The Board's
Scott Smeester
Founder at CIO Mastermind
Open vs. Closed AI: Why Governance, Not Model Type, Is the Real Question for CIOs
Todd Mazza
CIO / CTO | Enterprise Technology Transformation
Why More CRM Data Makes Your RevOps Agent Worse
Eli Potter
VC/PE Executive Advisor
To Succeed With Agentic AI, You Need An Orchestration Strategy
Massimo Pezzini
Head of Research at Workato, former distinguished VP Analyst at Gartner
The Real Cost of Not Canceling Anything
Scott Smeester
Founder at CIO Mastermind