CIO News Desk
CIOnews (cionews.com) is an independent publication for AI-era technology leaders. We feature CIOs, CTOs, VPs of IT, and enterprise architects at mid-to-large enterprises — their perspectives, decisions, and strategies in their own words, not filtered through analysts or vendors.
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CIO News Desk
Klarna: Internal AI Now Does The Work Of 853 People
Klarna claims its customer service AI now performs the work of 853 full-time agents, saving the company an estimated $60 million.
Aramark CIO Makes Bottom-Up Feedback the Centerpiece of Modern IT Leadership
Ariel Spak, International CIO at Aramark, champions bottom-up leadership that uses frontline feedback to drive real AI-era transformation.
Indeed's CIO On Why Embedding Trust Early Turns Safety Into Source Of AI Velocity
Anthony Moisant, CIO and CSO at Indeed, detailed how a trust-first design enables faster, safer, and more responsible AI innovation.
Peloton CTO Strengthens Data And Experience Strategy With ChatGPT Integration
Peloton CTO Francis Shanahan shared how the company’s ChatGPT integration emerged from member behavior and early experiments to shape its AI driven future.
