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The fight over AI isn’t just happening in the marketplace – it’s happening within organizations.
Efforts to adopt the technology and figure out how to use automation and orchestrate to transform the business have created new tensions, particularly between end users and IT teams that aren’t used to working so closely alongside one another. And amid this turmoil, there's a leadership vacuum emerging in many enterprises that threatens to derail investments.
In fact, 68% of executives claim Generative AI adoption has created new divisions in their organizations, according to a Writer survey. Meanwhile, as employee fears over AI’s impact on their careers grow, 41% are “actively sabotaging” their organization’s AI strategy, per the results.
Organizations need a unifying force that can work with other company leaders to link their desired AI goals with the right underlying technology, as well as build trust in AI among the entire workforce – from senior executives down to associates – to ultimately deliver results for the business.
“Generative AI has just reinforced the need to have a technology and digital leader that understands business mission and outcomes, and how they are connected together,” Lisa Davis, former CIO of Blue Shield of California, told the Wall Street Journal.
And few are better suited for this than Chief Information Officers.
Today, CIOs spend more time preparing for board room meetings than they do writing code. Research shows that CIOs are instrumental to success at digital modernization efforts. And AI in particular requires the unique blend of business acumen and technical know-how that many CIOs have spent the past decade honing.
